One of our biggest focuses as a Braintree plumber is customer satisfaction. We not only want to work with as many customers as we possibly can, but we want to fully satisfy each and every customer we provide our plumbing, heating and energy services to.
For us, customer satisfaction is vitally important to any project, as no matter how big or small it is and how high quality the services we provide are, if the end product doesn’t meet the customer’s expectations, it’s essentially been a pointless task in many ways.
As a plumber in Braintree, we speak to a number of people on a regular basis, discussing their needs on an individual level to varying degrees.
Every time we have a conversation with a potential customer, we get asked a number of questions – and rightly so! When you’re hiring any company to carry out some work for you, you need to be confident they’re the best company for the job.
Whenever you’re buying a new house, there’s a whole host of work you have to do before you even get the keys and begin to call it home.
From applying for a mortgage through to speaking to solicitors, chances are you’ll pay for a surveyor to take a look around the property, as it’s something that’s usually required for mortgage purposes.
Over the years we’ve spoken to a huge number of people about all things related to bathrooms.
Sometimes we have particularly in-depth conversations about what it is we can exactly do for them as a plumber in Epping, whilst other times it’s simply offering a high level overview of how a particular product works.
Over the past few years as house prices have been particularly low, people haven’t had the reassurance of long-term job security and spare income has been minimal, when more space has been needed, it’s been a common scenario to make better use of the space you have available, rather than moving house.
One of the most popular reasons for needing more space we see as a plumber Harlow is because families are growing and the one bathroom simply isn’t meeting the demands of the family anymore.
We’ve all seen – or at least heard of – the programmes that go undercover to showcase rogue tradesmen.
Although they’re great in one sense, as they can highlight to the public the people who you shouldn’t hire to carry out any work for you, they have a slightly negative impact on the way we as a combined public view all tradesmen.